Important Upcoming Changes to Membership

This page is for all members who have been with us less than 1 year.

We will be transitioning over to our new scheduling and billing software starting December 1st. Our team will be reaching out to you over the two weeks to set everything up and get you familiar with the new scheduler.

The changes are meant to streamline our systems into one and to allow our team to spend more time focusing on providing you the best training experience possible and less on extra admin work. 

This will put you in charge and accountable of your own membership. It is up to you to make adjustments in a timely manner.

I have outlined the main points here:

• Annual Membership (52 Week Agreement from your original start date)

• After the initial 52 Weeks, membership is week to week.

• Early Cancellation fee of $399 if cancelled before the initial 52 weeks.

• No Freeze or Pause - Sessions can be made up or rescheduled within 4 weeks, but membership can not be frozen.

• Illness/Sick - Missed sessions from being out from illness can be made up at later time.

• Membership Frequency can be changed once every 4 weeks but no more.

• 7 Day Notice Prior to Billing Cycle Required for cancellation.

• Can switch to an Open Membership for an additional $20/week.

• Sessions canceled less than 60 minutes before the starting time will be lost.

The link below is the New Membership Agreement and Policies you will need to read and sign.

https://naamly.getformly.app/3Wt4lL

Any questions or concerns you may have, please text me and I can jump on a call with you or catch you in person at the gym.

Thank you,

Ryan