Important Upcoming Changes to Membership

This page is for all members who have been with us over 1 year.

We will be transitioning over to our new scheduling and billing software starting December 1st. Our team will be reaching out to you over the two weeks to set everything up and get you familiar with the new scheduler.

The changes are meant to streamline our systems into one and to allow our team to spend more time focusing on providing you the best training experience possible and less on extra admin work. 

This will put you in charge and accountable of your own membership. It is up to you to make adjustments in a timely manner.

We have not raised your membership prices and are doing our best to not have to, even at the cost of the new expansion and ever rising costs to run a business in today’s world.

But we do have to make some adjustments to our membership policies. If you would like to keep your current membership rate, we will be changing to a no-freeze policy. If you wish to have the option to still freeze, this would be an additional $20/week. (Which is still below all of our current membership rates)

I have outlined the updated changes here:

• Membership is week to week. No cancellation fee.

• No Freeze/Pause - Sessions can be made up or rescheduled within 4 weeks, but membership can not be frozen.

• Illness/Sick - Missed sessions from being out from illness can be made up at later time.

• Membership Frequency can be changed once every 4 weeks but no more.

• 7 Day Notice Prior to Billing Cycle Required for cancellation.

• No prorated charges.

• Can switch to an Open Membership for an additional $20/week.

• Sessions canceled less than 60 minutes before the starting time will be lost.

The link below is the New Membership Agreement and Policies you will need to read and sign.

https://naamly.getformly.app/3Wt4lL

Any questions or concerns you may have, please text me and I can jump on a call with you.

Thank you,

Ryan